Privacy Policy | The Rosemar Collection
Last updated: 25 May 2026
1. Introduction
At The Rosemar Collection, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our websites, make an enquiry or booking, or otherwise interact with us.
We comply with the EU General Data Protection Regulation (GDPR) and applicable data protection laws in both France and Spain.
By using our websites or services, you agree to the practices described in this policy.
2. Who We Are
The Rosemar Collection is a collection of holiday rental properties located in France and Spain, including:
- La Maison Rose – Brittany, France
- Villa Marejadilla – Tenerife, Spain
Email: [email protected]
For the purposes of data protection law, The Rosemary Collection acts as the Data Controller.
3. How We Collect Personal Information
We may collect personal information when you:
- Submit an enquiry through our website, email or social media
- Make a booking enquiry or reservation
- Subscribe to our newsletter or marketing communications
- Contact us directly
- Use or interact with our websites
- Communicate with us through third-party booking platforms
4. What Personal Data We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Postal address (where required)
- Booking details and stay information
- Guest information required by local regulations
- Communication records and correspondence
- Marketing preferences
- Technical information such as IP address, browser type and website usage data
5. How We Use Your Information
We use your personal information to:
- Respond to enquiries and manage bookings
- Communicate important booking information
- Provide guest support before, during and after your stay
- Comply with legal obligations in France and Spain, including guest registration requirements
- Improve our websites, services and guest experience
- Send occasional marketing communications where you have consented to receive them
Legal Bases for Processing
Under GDPR, we rely on the following lawful bases:
- Contract – to fulfil bookings and related services
- Consent – for marketing communications and optional cookies
- Legitimate Interests – to improve our services and manage enquiries
- Legal Obligation – to comply with tourism, taxation and guest registration laws
You may withdraw consent at any time by contacting us.
6. Guest Registration & Legal Requirements
For certain stays, particularly in Spain and under applicable French regulations, we may be legally required to collect and retain guest identity information, including passport or ID details, for submission to local authorities or law enforcement agencies.
This information is collected and processed solely to comply with legal obligations.
7. Bookings Through Third-Party Platforms
If you make an enquiry or reservation through third-party platforms such as:
those platforms process your data independently under their own privacy policies. We recommend reviewing their policies directly.
8. Sharing Your Personal Information
We do not sell your personal data or share it with third parties for marketing purposes.
We may share information only where necessary with trusted service providers that help us operate our business, including:
- Mailchimp (email communications)
- Google Analytics (website analytics)
- Payment processors and booking software providers
- Professional advisers or legal authorities where required by law
All third-party providers are expected to process your data securely and in accordance with GDPR requirements.
9. Cookies & Website Analytics
Our websites use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience.
Non-essential cookies will only be used with your consent.
You can manage or disable cookies through your browser settings at any time.
10. Data Storage & Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
We retain personal data only for as long as necessary to:
- Fulfil booking and contractual obligations
- Meet legal and accounting requirements
- Resolve disputes and enforce agreements
11. International Transfers
Some service providers we use may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
12. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Request restriction of processing
- Request transfer of your data
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact:
Email: [email protected]
You also have the right to contact your local data protection authority in France or Spain.
13. Links to Other Websites
Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. The latest version will always be published on our websites.
15. Contact Us
The Rosemary Collection
France & Spain
Email: [email protected]